Greetings from Bravens Inc.
We are looking for Avaya Consultant to support world's leader in providing IT consulting and software services to the finest global organizations client.
This is 3 - 6 Months Contract based in Bentonville, AR
Role: Avaya Consultant
Location: Bentonville, AR
Duration: 3 - 6 Months Contract
Years of Experience : 5 – 6 + year
Job Description:
· Experience with working on the below Avaya and Contact Center Applications
· AAOD ( orchestration Designer)
· ACM
· EPM
· CMS
· IQ
· VPI
· Aspect eWFM
· AACC
· AAAD
· One –X
· IVR and Speech Programming.
· Good knowledge and understanding of working of Nuance speech servers .
· Good Java and Unix background preferably
· Good knowledge on how an Contact Center Domain operates
· Fair knowledge on the support processes and tools
· Good Communication skills and customer facing experience is required.
· Hands on Experience on Avaya Contact Center Technologies like Avaya PBX, Aceyeus, CMS, IQ, VPMS and AACC.
· Experience working on developing speech applications with Orchestration Designer.
· Experience working in Java/J2EE and web services.
· Exposure to Aspect WFM , VPI recording tool.
· Good requirement gathering and co-ordination skills with the clients and customers.
· Additional Skills : Exposure to the SQL/Informix DB , GIT/SVN version control tools, JMeter and SOAP UI testing tools.
If you find it interesting do send the following details and attach the updated resume
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| Email ID & Skype ID |
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| Current Location |
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| DOB(MM/DD/YY) | |
| Openness to relocate OR Travel |
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| Highest Educational qualification with Year of Passing and Institute | |
| Certifications if any |
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| Immigration Status - If H1B- name of the employer and H1B Validity | |
| Best Time to reach for a pre-screen/Interview | |
Ashish Shinde | Bravens Inc. | Recruiter
Office: 703-348-8136 | Fax: 2814049091 | E Mail: ashish@bravensinc.com
14111 Robert Paris CT, Suite 105, Chantilly, VA 20151
Yahoo ID: ashish.bravensinc Gtalk ID: ashish.bravensinc
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