Hello, Hope you are doing good. Please find below Job Description, if you are interested for this position, submit your updated profile ASAP. Title: VOIP Engineer Location: Baltimore, MD Duration: Long Term Description: CMS or SSA exp is preferred. We are looking for a intermediate and expert level VoIP engineer. Level III Required Skills: • Perform design, integration, and analysis for a Cisco voice telecom system. • Voice over Internet Protocol (VoIP) – Cisco hardware and management tool experience • Cisco Call Manager • Meetingplace/WebEx • LAN/WAN networking equipment and protocols • Assist with planning and execution of major component upgrades and installations for the Centers for Medicare & Medicaid Services network consisting of VoIP technologies • Integration of new components into existing infrastructure including call routing and transfer, system management tools, call logging and reporting capabilities • Assist with planning and executing the deployment and liaising with Government technologist regarding system requirements, design, and operation. • Develop, support and maintain operations of Cisco voice communication technologies within the CMS environment and associated sub-systems including, SIP integration, moves, adds and changes, fault isolation and resolution, and end-user support • Daily duties will include responding to customer originated trouble tickets and service request along with planning and executing controlled changes within the infrastructure • Services provided will include customer moves/adds/changes and may require after hours and/or weekend support • Provide support to engineering and proposal development teams in the design and deployment of new technology infusions • Demonstrated understanding of the Cisco Voice Network infrastructure and best practices Technical knowledge of trunking, VoIP phones, and wiring • Extensive hands-on experience with Cisco voice communication technologies • Ability to understand and assist in solving telecommunication problems or telecom network infrastructure issues • Ability to effectively communicate with a broad base of end users • Provide desk side user education for use of phone and voice mail • Ability to effectively adapt to changing technology and apply it to business needs • Good judgment and analytical skills; as well as follow-up and organizational skills • Intermediate to advance Skills with Microsoft office and Visio • Perform moves, adds and changes and desktop support for Cisco Unified IP Phones • Ability to work effectively with the customer and design/development teams • Excels in collaborative work in environment • Cisco Certified Network Associate (CCNA) or higher certification Desired Skills: A high level of familiarity and experience with the following networking/telecom technologies • IPv6 • Automated Call Distribution (ACD) • Experience with Remedy Incident and Service Request management workflow • Data Communications Networks, Teleconferencing, Mobile Devices • Proficiency in evaluating business requirements, processes, technologies, applications, and information systems • Presentation, written and oral communication skills • Possess excellent logical and analytical skills • Knowledge and experience in proposal development. • Project implementation background. • Experience with Avaya and/or Microsoft based voice communication systems • Voice and VoIP IMACs Support • Voice Mailbox Management • Maintains the cable infrastructure. Leads cable pulls, patch panel discipline & desktop terminations. • Cisco Certified Network Professional – Voice (CCNP - Voice) Any non-US citizen to work on the contract must be able to prove US residency for a period of three (3) years prior to the commencement of work on this contract. Position Level V Required Skills: • Perform design, integration, and analysis for a Cisco voice telecom system. • Voice over Internet Protocol (VoIP) – Cisco hardware and management tool experience • Cisco Call Manager • Meeting place/Web-ex • LAN/WAN networking equipment and protocols • Planning and execution of major component upgrades and installations for the Centers for Medicare & Medicaid Services network consisting of VoIP technologies • Integration of new components into existing infrastructure including call routing and transfer, system management tools, call logging and reporting capabilities • Planning and executing the deployment and liaising with Government technologist regarding system requirements, design, and operation. • Develop, support and maintain operations of Cisco voice communication technologies within the CMS environment and associated sub-systems including, SIP integration, moves, adds and changes, fault isolation and resolution, and end-user support • Daily duties will include responding to customer originated trouble tickets and service request along with planning and executing controlled changes within the infrastructure • Services provided will include customer moves/adds/changes and may require after hours and/or weekend support • Provide support to engineering and proposal development teams in the design and deployment of new technology infusions • Demonstrated understanding of the Cisco Voice Network infrastructure and best practices Technical knowledge of trunking, VoIP phones, and wiring • Extensive hands-on experience with Cisco voice communication technologies • Ability to understand and assist in solving telecommunication problems or telecom network infrastructure issues • Ability to effectively communicate with a broad base of end users • Provide desk side user education for use of phone and voice mail • Ability to effectively adapt to changing technology and apply it to business needs • Good judgment and analytical skills; as well as follow-up and organizational skills • Intermediate to advance Skills with Microsoft office and Visio • Perform moves, adds and changes and desktop support for Cisco Unified IP Phones • Ability to work effectively with the customer and design/development teams • Excels in collaborative work in environment • Cisco Certified Network Professional (CCNP) or higher certification Desired Skills: A high level of familiarity and experience with the following networking/telecom technologies • IPv6 • Automated Call Distribution (ACD) • Experience with Remedy Incident and Service Request management workflow • Data Communications Networks, Teleconferencing, Mobile Devices • Proficiency in evaluating business requirements, processes, technologies, applications, and information systems • Presentation, written and oral communication skills • Possess excellent logical and analytical skills • Knowledge and experience in proposal development. • Project implementation background. • Experience with Avaya and/or Microsoft based voice communication systems • Voice and VoIP IMACs Support • Voice Mailbox Management • Maintains the cable infrastructure. Leads cable pulls, patch panel discipline & desktop terminations. • Cisco Certified Internet work Expert – Voice (CCIE - Voice) Any non-US citizen to work on the contract must be able to prove US residency for a period of three (3) years prior to the commencement of work on this contract. With Best Regards, Pranahitha Lenkala Senior Recruiter, JP Computer Systems Inc. 3169, West Springs DR, Suite B, Ellicott City, MD 21043. Direct: 410.220.0891 | Fax: 410 558-6145 | e-Mail: pranahitha@jpcomputersinc.com | www.jpcomputersinc.com LinkedIn: Lenkala Pranahitha | GTalk: pranahithareddy785 To unsubscribe from this mailing, please reply to this email with the word UNSUBSCRIBE in the subject line, or click here.
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