Hope you doing great.....
Please find the requirement below, and provide your updated profile ASAP..@ rajinders@sysmind.com and Rajinder.sysmind@gmail.com
Role: Networking Admin
Location: San Jose - California
Duration: Long term
Client: Wipro
Skills
Required Skill(s) Technical Support (L3) , Networking Admin (L1) , Networking Admin (L2) , Infra Trouble shooting and Operations (L2)
Essential Skill(s) Networking Admin (L1)
Key skills required for the job are:
Minimum Experience Required: 3-5 YEARS
Mandatory Skills: Networking Admin Networking Admin, Infra Trouble shooting and Operations, Technical Support
Networking Admin (Mandatory)
As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues. Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager. Plan and schedule Changes, Coordinating with different stakeholders. Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement. Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys. Work on the service improvement programs. Effort estimation/reviews on need basis for new projects. Training of new team members. Able to work on Knowledge acquisition and updates to related documents
Rajinder Singh | SYSMIND, LLC Technical Recruiter | |
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| Phone: 609-897-9670 x 2190 Email: rajinders@sysmind.com Website: sysmind.com Address: 38 Washington Road, Princeton Junction, NJ 08550 |
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