Job Description for Voice Network Engineer
· Experience in Oracle Acme SBC – Session Border Controllers - Must
· Experience within IT Infrastructure on Cisco IP Telephony
· Expertise with VoIP Protocols H.323, H.248, SIP
· Expertise with VoIP Media RTP/RTCP
· Expertise with Signaling Protocols ISDN, CAS, Analog, T1/E1 PRI, E&M
· Understanding of public Internet routing, routers and switches
· Experience with installation, configuration, administration, monitoring and troubleshooting of
· Avaya Media servers S8700, S8500, S8300 etc and
· Media Gateways like G650, G700, G350, SCC1, MCC1 etc..
· Expertise with Voicemail administration and troubleshooting - Avaya Intuity voicemail system, Octel & Modular Messaging etc
· Working Knowledge of ACD, CMS servers,
· Thorough understanding of LSP and ESS configurations and working.
· Working knowledge of IVR & Dialer will be added advantage
· Responsible to manage and control network change management under best practices and corporate IT guideline.
· Experience on Telephony structured cabling
· Avaya Equipment - Configuration, software, hardware changes, Backup & restoration etc
· Voice network designing or architectural change.
· Dial plan and voice network management
· Contact centre design as per customer request
· Major Configuration change in CMS
· Understanding of Voice over IP deployment models
· Implementing Dial Plans on Voice Gateways
· Implementing H.323 Gatekeepers
· Should have hands of experience on Cisco Unified Communications Manager 5.x,6x or 7.x
· Enabling Single-Site On-Net Calling and Off-Net Calling
· Implementing Media Resources, Features and Applications
· Working knowledge of converged voice and data networks.
· Working knowledge of the MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways.
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