Production Support Coordinator (PSC):
· A minimum of 5-8 years' experience in coordinating-supervising/managing PeopleSoft Production Supportactivities with on- and off-shore teams;
· A minimum of 5+ years of PeopleSoft Financials and Supply Chain Management (FSCM) Functional systemsupport/upgrade/implementation experience and coordinating with Operations (System Admin/DBA) experience.
· Minimum of 3-5 years' Experience with PeopleSoft Financials v 9.1 is a must.
· Review ticket tracking system daily to ensure priority tickets are assigned and being worked on. Prepare reports for management team to provide specific measurement on KPI's defined.
· Ability to work tickets to resolution as needed.
· Plan for cross training resources for CFMs.
· Experienced, confident communicator who must be able to coordinate work with client as well as on and off-shore teams
· Working with TeamTrack and STAT to assign tickets and monitor code ready for release to production.
· Coordinate team scheduling and shifts.
· Coordinate production release migration documents and attend the production release meetings.
· Assist with recruiting and workforce stabilization.
· Perform administrative tasks assigned and reporting to the Program Manager.
Full Name:
Skills:
Communication Skills:
Contact:
Email ID:
Current Location:
Immigration Status:
Relocation to Memphis :
Internally screened:
Availability:
Type: Contract / Full Time
2300 Satellite Blvd.
Suite # 200,
Duluth, GA 30097
Direct: 678-267-3994
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