Hi,
We are currently hiring for an .NET Application Support Analyst at Pasadena, CA for a 06+ Months project with one of our client. I would appreciate it if you could take a minute to review this and let us know if you are open to exploring this opportunity or if you know anyone who would be a great fit for this role.
Position Title: .NET Application Support Analyst
Location: Pasadena, CA
Duration: 6+ months
Summary:
Supporting .NET based applications/systems/processes and resolving production-level issues for an enterprise level environment.
Job Responsibilities
• Provide Level 1 application support; identifies, analyzes, troubleshoots all assigned production application incidents.
• Provide Level 2 deep dive analysis on urgent and critical application related issues.
• Attends review meetings for new business initiatives inside of supported application areas to identify and highlight any issues from the Application Support perspective.
• Ensures all issues follow the production issue resolution process, and are logged, tracked, and resolved in the issue management tool.
• Manages and monitors trends related to production application issues; develops metrics and generates reports on a regular basis.
• Works with stakeholders on the proper identification and ranking of reported issues.
• Communicates urgent incident statuses to levels of Management as appropriate.
• Coordinates the deployment of hotfixes and scheduled development releases into the Testing and Production environments.
• Participates fully in application release management cycles, including scheduled/unscheduled maintenance activities impacting the Production environment.
• Supports major production application deployments as well as other critical change activities.
• Works closely with various technology groups to determine solutions to reported issues.
• Works with QA to test solutions as necessary.
Job Qualifications
• Minimum of 3 years professional experience supporting multiple applications/systems.
• Must be able demonstrate the ability to code in an object oriented language such as PowerShell, Perl, Bash, or Python
• Ability to lead resolution efforts for high-priority, high-visibility Production issues through utilization of members from multiple functional teams.
• Use of incident management logging/tracking systems (preferably Jira).
• Good knowledge and understanding of supporting client/server and Web based applications.
• Demonstrates excellent TSQL knowledge and appropriate situational / analytical use.
• Experience with MS SQL Server and related tools and technologies, MS Word, Excel, and Visio.
• Bachelor's degree in a business or technical field or relevant experience.
• Banking and/or credit card systems (stored value systems) experience.
• Experience working in an IT development environment based on the Microsoft .NET framework; good understanding of .NET technologies and languages.
Keywords: .NET, OOP, Object Oriented Programming, PowerShell, Perl, Bash, Python
Coming together is a beginning. Keeping together is progress. Working together is success.
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An E-Verified Company | Varun Shrivas Sr. Talent Acquisition Specialist Torque Technologies LLC p: (919) 439-7536 | f: 203-547-6447 482 Summer Street, Suite 4, Stamford, CT 06901 |
Torque Technologies LLC is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
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