Hope you are doing great.
Please let me know if you have any suitable profile for the below position.
Please send Resumes to
LOCATION: woodlands TX
START DATE: ASAP
DURATION: 12+ Months
Need GC and Citizens only
Job Description: Position Description:
A Knowledge Continuity advisor plays a key role in delivering the IT Target Knowledge Transfer service offering to various EM companies. TKT is a unique process that allows the transfer of critical / tacit knowledge from an individual to a team of people. The position will be responsible to work with the business / existing Process Advisor network to identify and coordinate new opportunities while delivering the current curriculum. In addition, the role will collaborate with others to strategize future directions / focus, continue to drive adoption of new behaviors and techniques associated with the TKT process. The position will provide direct day to day support as well as regular stewardship support to all levels of customer-facing and internal IT.
Key responsibilities
• Independently deliver knowledge transfer curriculum (training, onboarding…), facilitate team kick-off as well as managing TKT teams from beginning to end as needed
• Assist/drive new TKT team kick, provide support and drive teams to completion
• Help the business to identify Process Advisors / practitioners as needed; help and mentor the PA
• Mentors Targeted Knowledge Transfer practitioners for development of knowledge transfer plans, skills and tools
• Maintain repository, Steward TKT Dashboard; Provide regular stewardship update to internal management
• Cultivate and maintain Business relationship. Provide updates to business sponsor group
• Facilitate & coordinate TKT Bright Spot stories
• Work with IT TKT Core team and PA from strategic planning to implementation
• Consults with business leaders to understand critical knowledge challenges issues. Role will become knowledgeable in the tools and techniques available to develop knowledge transfer teams and thus improve performance. Applies tools and techniques to facilitate improvements in organizational effectiveness
• Updates knowledge transfer best practice models and tools based on latest research for use by TKT Teams
Soft Skills / Knowledge
• Great Communication skills; prior training delivery experience is a PLUS
• Great organizational and interpersonal skills, Quality analytical mind set. Be able to
• Relationships building with Business and BIT community
• Management of change mindset; good customer/business engagement
• Flexible, creative, organized, resourceful and people oriented
• Coordination and influence others toward a common vision/goal
• Experience with productivity & collaboration tools, Microsoft Tool Suite
• Goal-oriented, able to work Independently and seeing implementation from beginning to end
Technical Skills:
• Knowledge of Shared Point
• Intermediate skills in MS PowerPoint, Excel, OneNote
• Knowledge of communication tools (SKYPE, Citrix ShareFile, WebEx, etc.)
• Knowledge of analytics tool a bonus: Tableau but not a MUST
Your early response is highly appreciated.
Wilmer Technologies Inc.
14113 Robert Paris Ct, Suite# 108, Chantilly, VA 20151.
E-mail: smith@wilmertech.com
Cell: 703-635-7464
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