Hi Professional,
My name is MIKE MICHON and I am a recruiter at Agile Enterprise Solutions. I have reviewed your background, and am hoping to chat with you.
I'd like to set up a time to discuss career opportunities at Agile Enterprise Solutions and your qualifications.
Please let me know your availability timings that work for a quick call, as well as the best phone number for me to contact you at..Please reserve 10-20 minutes for our chat.
Title: IVR Lead
Location: Overland Park, KS.
Client: UST Global
Mode: Contract
Job description:
IVR Lead
• Experience with Call flow,VUI Spec and Design diagrams is required.
• Knowledgein DTMF/Speech testing of IVR.
• GoodKnowledge of CTI, Agent skills and Call Routings.
• Knowledge in IVR reports and logs verifications.
• Ensurethe correctness and completeness of voice applications
• Test applicationsby: reviewing existing and newly-submitted tests for correctness and usability,creating new tests where missing, updating, improving, and correcting testswhere necessary
• Encouraging community involvement and collaboration in the creation and use of the testsuite.
• Write test plans and corresponding test cases for basic components andfeatures.
• Findbugs and apply engineering rigor to reproduce and diagnose those bugs, writeconcise and descriptive bug reports and present test results to other projectstakeholders clearly and effectively
• Experiencewith testing multi-lingual voice applications is preferred Good working knowledge of one or moreprogramming/scripting...
Mike Michon
Lead IT/Engineering Recruiter,Fulltime Jobs Specialist
Agile Enterprise Solutions Inc.,
Phone: 972-427-1853
Cell: 469-607-6122
Email: mike_michon@aesinc.us.com
Gtalk/YIM:" mikeagilees "
Website: www.agilees.com
Office: 5057 Kellers Spring Rd, Addison, TX-75001
Agile is an EEOE (Equal Employment Opportunity Employer) Minority Certified/ E-Verify
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