Hope you are doing well.
Please send your consultant resume with contact, rate & availability information.
Send resumes to krishan@tresourceinc.com |408-933-9982
*****************************************************
Position: ServiceNow Developer/ Admin
Location: Harrisburg, PA
Duration: 12+ months
Interview type: Phone than In-Person
Job description:
· Work collaboratively with clients that have varying expertise and exposure
· To Service Now and ITIL concepts in order to solve complex problems.
· Possess strong verbal and written communication skills in order to adapt to the dynamic nature of discussions with other engineering and product teams.
· Act as a liaison with other architects (security, infrastructure, data, etc.) and with delivery teams working primarily within an agile methodology.
· Translate requirements into functional service designs and create service models along with supporting documentation (activity and sequence diagrams).
· Service-Now customization but not limited to: screen tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting and third party software integrations.
· Import and manage data between ServiceNow instances and other various system sources.
· captured in update sets, and production releases following the firm's change management process
· Follow established best practices for customization, configuration and other ServiceNow functionality to update application requirements
· Review ServiceNow version releases and then lead the upgrade project with regression and user acceptance testing
· Create and maintain documentation of system configurations
· Ensure that all ServiceNow instances are kept synchronized by way of periodic instance cloning
· Maintain the Service Catalog(s) to keep existing items updated and add new items as directed by the process owners
· BS in Computer Science, Engineering, or Information Technology or equivalent experience
· Preferred ServiceNow Administrator certification
· Preferred ServiceNow Implementation Specialist certification
· General experience with IT Service Management processes
· Experience in ServiceNow ITSM modules-Incident Management, Problem Management, Configuration Management, Change Management and Knowledge Management
· Java script
· Angular JS
· Web Development I CMS/ Service Portal
Thanks & Regards,
Krishan | Asst. Team Lead
Technology Resource Group Inc. e-Verify
1700 Park St, Unit 212, Naperville IL, 60563
Office: 408-933-9982
YIM: Krishdss | Fax: 408-213-8316
Krishan@tresourceinc.com | www.tresourceinc.com
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